Royal Victorian Motor Yacht Club

WILLIAMSTOWN  •  EST 1904  •  AUSTRALIA

37° 51.618S - 144° 54.224E    +61.3.9393.2888

Policies

Child Safe Standards

Child Safe Policy

 

Description:

The purpose of this policy is to demonstrate Royal Victorian Motor Yacht Club’s strong commitment to child safety.

This policy is intended to provide the guidelines for staff, volunteers, Club representatives, parents/carers and children to be able to provide them with support and knowledge to interact with children in our organisation. It is also intended to empower children of all cultures, diversities and disabilities.

 

Policy:

Valuing Diversity:

Within Royal Victorian Motor Yacht Club, we value diversity and do not tolerate any discriminatory practices. To achieve this, we:

• Promote the cultural safety, participation and empowerment of Aboriginal children and their families.

• Promote the cultural safety, participation, and empowerment of children from culturally and/or linguistically diverse backgrounds and their families.

 

Training and Supervision:

Training, supervision and continuing education will be provided to all staff, volunteers and Club representatives to feel confident and comfortable in recognizing concerns in child safety and dealing with any allegations regarding safety concerns or any child abuse.

Through regular training sessions initially at Royal Victorian Motor Yacht Club and external agencies, we will provide the necessary skills to identify, assess and minimize the risk of/or potential signs of child abuse.

Royal Victorian Motor Yacht Club will provide opportunities for volunteers, staff and Club representatives to further develop their skills to protect children and promote the cultural safety of Aboriginal children or children from linguistically and/or diverse backgrounds and children with disabilities.

All new employees, volunteers and Club representatives will be provided with training and supervision on induction to ensure they understand our commitment to child safety and that everyone has a role in protecting children from abuse and unacceptable behaviour.

 

Staff, Volunteers and Club Representatives:

All staff, volunteers and Club representatives at Royal Victorian Motor Yacht Club must read, sign and abide by our code of conduct. Our code of conduct specifies the standards of conduct required when working with children. All staff, volunteers and Club representatives, as well as children and their families will be given the opportunity to contribute to the code of conduct. They must also be prepared to attend training sessions and be proactive in embedding our commitment to child safety into the culture of our organisation.

 

Recruitment:

When recruiting staff and volunteers, Royal Victorian Motor Yacht Club will take reasonable steps to employ and engage skilled people to work with children. We have developed a selection criteria which clearly demonstrates our commitment to child safety and an awareness of our social and legislative responsibilities.

Royal Victorian Motor Yacht Club welcomes and actively encourages applications from Aboriginal people, people from culturally and/or linguistically diverse backgrounds and people with disabilities.

All people engaged in child related work will be required to hold a working with children check and provide evidence of this.

For further information or to apply  http://www.workingwithchildren.vic.gov.au/home/applications/

Royal Victorian Motor Yacht Club will carry out reference checks and Police records checks to ensure we are recruiting appropriate people to work with children. Police record checks will only be used for the purpose of recruitment and will be discarded (shredded) after the recruitment process is completed. Royal Victorian Motor Yacht Club will retain its own records (but not actual criminal records) if the criminal history of an applicant will affect the decision-making process.

If during the recruitment process a criminal history is revealed, then the candidate will be given an opportunity to provide further information and context.

 

Fair Procedure for Personnel:

The safety and wellbeing of children at Royal Victorian Motor Yacht Club is our primary concern. We are also fair and just to personnel. The decisions we make when recruiting, assessing incidents, and undertaking disciplinary action will always be thorough, transparent and based on evidence.

All allegations of abuse and safety concerns will be recorded on Royal Victorian Motor Yacht Club’s incident reporting form, incident notes and investigative updates. All records are securely stored (locked away).

If allegations of safety or abuse are raised, management and Club representatives will provide updates to the children and families involved on any progress or actions arising from the allegations. Due to privacy concerns, allegations may not be made available to the wider club membership.

 

Privacy:

All personal information collected and recorded will respect the privacy of all individuals involved whether they be staff, volunteers, Club representatives, members, parents or children.

We have safeguards and practices in place to ensure any personal information is protected. All staff, volunteers, members, Club representatives and parents/carers have the right to know how information is recorded, what will be done with it and who has access to the records.

 

Legislative Responsibilities:

Royal Victorian Motor Yacht Club takes it legal responsibilities seriously, including:

• Failure to disclosure – Reporting child abuse and sexual abuse is a community wide responsibility. All adults in Victoria who have a reasonable belief that an adult has committed abuse or sexual offence against a child under 16 years of age have an obligation to report that information to the police or child protection authority.

• Failure to protect – People of authority (staff, Club representatives, volunteers) with Royal Victorian Motor Yacht Club may commit an offence if they know of a substantial risk of child sexual abuse and have the power or responsibility to reduce the risk, but neglect to so.

• Any persons who are Mandatory Reporters must comply with their duties. Mandatory Reporters are all staff, all Club representatives and all volunteers.

 

Allegations, Concerns and Complaints;

Royal Victorian Motor Yacht Club takes ALL allegations seriously and has put practices in place to investigate allegations thoroughly and quickly. Staff, volunteers and Club representatives are/will be trained to deal appropriately with allegations. We will work to ensure all children, families, staff, volunteers and Club representatives know what to do and who to tell if they observe abuse or are a victim, or if they notice inappropriate behaviour.

We all have a responsibility to report an allegation of abuse if we have a reasonable belief that an incident has occurred.

Factors contributing to Reasonable Belief:

• A child states they or someone they know has been abused (noting sometimes that the child may in fact be talking about themselves).

• Someone else has raised a suspicion of abuse but is unwilling to report it.

• Observing suspicious behaviour.

 

RVMYC Privacy Policy

 

RVMYC recognises the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it explains how we collect and manage your personal information. We respect your rights to privacy under the Privacy Act 1988 (Cth) (Act) and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information.

 

What is your personal information?

When used in this privacy policy, the term “personal information” has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

 

What personal information do we collect and hold?

We may collect the following types of personal information:

- name;

- mailing or street address;

- email address;

- telephone number;

- profession, occupation or job title;

- details of the payments you made, together with any additional information necessary to deliver our services and to respond to your enquiries;

- any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and

- information you provide to us through, member surveys or visits by our club officials from time to time.

 

We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.

 

How do we collect your personal information?

We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in ways including:

- through your access and use of our website;

- during conversations between you and our representatives; or

- when you complete an application.

 

We may also collect personal information from third parties including from third party companies such as the regulator, and other government entities.

 

Cookies

In some cases we may also collect personal information through the use of cookies. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of information you view so that, if you consent, we can send you news about those products or services.

 

We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online information. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.

 

What happens if we can’t collect your personal information?

If you do not provide us with the personal information described above, some or all of the following may happen:

• we may not be able to provide the requested service to you, either to the same standard or at all;

• we may not be able to provide you with information that you may want, including information about discounts and promotions; or

• we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.

 

For what purposes do we collect, hold, use and disclose your personal information?

We collect personal information about you so that we can perform our member support activities, conduct events and to provide best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes:

• to provide information and to send communications requested by you;

• to answer enquiries and provide information or advice;

• to provide you with access to protected areas of our website;

• to assess the performance of the website and to improve the operation of the website;

• to conduct business processing functions including providing personal information to our contractors, partners service providers or other third parties;

• for the administrative, marketing (including direct marketing), planning, product or service development, quality control and research purposes of CCV, its related contractors, partners or service providers;

• to provide your updated personal information to our related, contractors, partners or service providers;

• to update our records and keep your contact details up to date;

• to process and respond to any complaint made by you; and

• to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country (or political sub-division of a country).

 

Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

 

To whom may we disclose your information?

We may disclose your personal information to:

• our employees, partners, contractors or service providers for the purposes of operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors and consultants;

• suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes; and

• any organisation for any authorised purpose with your express consent.

 

Direct marketing materials

We may send you direct marketing communications and information about our events and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below).

 

How can you access and correct your personal information?

You may request access to any personal information we hold about you at any time by contacting us (see the details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you and, if so, the fees will be $50 per request. We will not charge for simply making the request and will not charge for making any corrections to your personal information. There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

 

What is the process for complaining about a breach of privacy?

If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it.

 

Security

We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed.

 

As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.

 

Links

Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.

 

Contacting us

If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact link on our website or contact our office using the details set out below.

 

We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.

 

RVMYC

260 Nelson Place Williamstown

Tel: 03 9393 2888

Email: admin@rvmyc.com.au

 

Changes to our privacy policy

We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. This privacy policy was last updated on Oct 2017

 



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ROYAL VICTORIAN MOTOR YACHT CLUB

260 Nelson Place

Williamstown, Victoria 3016

Phone: +61 3 9393 2888

 

Copyright 2013 RVMYC 260 Nelson Place P.O. Box 25 Williamstown, Victoria 3016 Telephone 03 9393 2888